Dialogue Facilitation is important in the operations of any organization. It ensures that the daily operations are conducted in an efficient way through continued communication among the different levels of employees. However, many members of different organizations and companies do not know how to maintain a continued string of communication between them and those above and below them. As a result, dialogue Facilitation courses have been put in place to help them gain the necessary skills that are required to sustain and effective conversation. Dialogue entails a lot of things apart from talking and listening. Without mastering all the aspects, it may be difficult for people to have effective dialogues. While most people would love to master the skills and even take part in the dialogue facilitation courses, most of them have busy schedules that do not allow them enough time to engage in the training. It is, therefore, important that they consider the online versions that are more convenient. There are a lot of guides that you can go through to master all the skills required. On this site, you can learn all you need to know dialogue facilitation and some tips to help you build your dialogue skills.
Always remember that you are the traffic controller and not the driver. While drivers are good at driving, traffic controllers offer guidance on the direction and coordination for the drivers to get to their destinations in an easy and safe manner. Whenever a group of people engaged in a conversation, everybody is moving at a different speed and direction. As a dialogue facilitator, it is not part of your job to be the expert in the content or to find a way in which everyone can contribute. Your responsibility is to come up with a trusting and comfortable environment so each person can do that for themselves in the way they desire.
Come up with group rules. As a dialogue facilitator, you need to ensure that the group discussed and establishes ground rules for them to work together. In some cases, these rules may be provided well in advance. In most cases, however, the rules are usually established by the conversation facilitator. You need to determine who speaks next in the group, group logistics, meeting times and meals, attendance expectations if needed, how any conflicts are going to be handled if they come up and the rules governing confidentiality.
Your focus should be on the questions and not answers. It is upon the facilitator to assist the group advance on both personal and collective goals. In as much as the facilitator may extensive knowledge on the topic, the main goal of facilitation is to help the group move ahead and not to convey the knowledge. Much of your preparation time should be spent on the questions you are going to ask and not the answers you are going to provide. During the facilitation, spend most of the time asking questions and generating a space where genuinely engaging dialogue can sprout.